T-23-HC

Overview

The True T-23-HC is a reach-in solid swing-door refrigerator for commercial foodservice storage. Its upright cabinet has one solid door.

The unit uses R-290 hydrocarbon refrigerant. Product information lists a holding range of 33-38 degrees F. True's product information also provides a spec sheet, manual, and support resources.

Key Features

• Single-section reach-in: One solid swing door provides access to the refrigerated cabinet.
• Bottom-mounted refrigeration: The condensing unit is positioned at the bottom of the cabinet. Product information describes this placement as accessible for service.
• Hydrocarbon refrigerant: The refrigeration system uses hydrocarbon refrigerant.
• Door details: The listed configuration has a right-hinged solid door.
• Defrost and display: The manual describes defrost operation and an electronic temperature control display (if installed).

Specifications

• Manufacturer / model: True Manufacturing T-23-HC.
• Equipment type: One-section reach-in refrigerator with one solid swing door.
• Width: 27 inches.
• Depth: 29 1/2 inches.
• Height: Published figures include 83 3/8 inches and 83 5/16 inches; confirm the required overall height against the current spec sheet.
• Weight: Published listings give 260 and 270 pounds. Verify the shipping or installed weight for the offered configuration.
• Capacity: Supplied listings report 19 or 20.8 cubic feet. Because the reported figures differ, confirm the capacity on the current model documentation.
• Listed temperature range: 33-38 degrees F.
• Refrigerant: Hydrocarbon refrigerant.
• Electrical: Product listings specify 120V, 60Hz, single phase, 2.2 amps, and a NEMA 5-15P plug. A separate listing reports 120V and 264 watts; check the serial label and current model documentation for the applicable electrical rating.
• Power cord: A product listing specifies a 9-foot cord.
• Door hinge: The listed product configuration is right-hinged. Confirm the hinge configuration when ordering.
• Warranty: Consult the applicable warranty document for coverage terms.

Installation & Requirements

Follow the supplied True T-Series installation and operation manual. The manual says the refrigerator requires 0 inches of clearance at the top, 0 inches at the sides, and 1 inch at the back for ventilation. It warns that insufficient ventilation voids warranty coverage and says to keep ventilation openings clear. The appliance is not suitable for outdoor use unless its serial label states otherwise, and it is not suitable for an area where a pressure washer or hose may be used.

Before connecting the refrigerator, check the appliance serial label and make sure the incoming voltage is within ±5% of the specified voltage and that the available amperage matches the appliance rating. The manual calls for a properly grounded supply and an individual dedicated electrical circuit. It prohibits extension cords and adapter plugs. Product listings specify a 120V, 60Hz, single-phase supply, 2.2 amps, and a NEMA 5-15P plug; use the rating on the unit's serial label to confirm the site connection.

The manual states that the ambient temperature should not be below 60°F (15.5°C). It also says the appliance was tested to IEC EN 60335-2-89 Climate Class 5 for safety at 109°F (43°C) and 40% relative humidity, and to EN 23953-2:2015 Climate Class 3 for performance at 77°F (25°C) and 55% relative humidity. Only qualified technicians should install or service the appliance. The manual also directs operators to inspect for freight damage before installation; if damage is found, it says not to install or put the appliance into service.

Operation

Product information lists a refrigerator holding range of 33-38 degrees F. The manual cautions that potentially hazardous foods should not be stored when the temperature control is set above 41°F (5°C). Temperature controls cycle the compressor based on sensed coil or air temperature rather than the temperature of the stored product. The manual describes different control types across the T-Series: where a mechanical control or electronic control with a knob is fitted, the numbered settings run from 1 (warmest) to 9 (coldest), with 0 or Off stopping the compressor. For electronic controls with a display, the compressor cycles according to the programmed set point and differential.

After connection to power, an electronic temperature display illuminates if installed. The manual notes that the compressor or evaporator fan may not start immediately: the delay may be time- or temperature-based, or may result from an initial defrost event lasting at least six minutes. During refrigerator defrost on an electronic control, the compressor turns off while the evaporator fans clear the coil. A digital display may show “dEF” during defrost and can take a short time to return to displaying temperature afterward. These are general T-Series manual instructions; use the control fitted to the specific unit.

Cleaning & Maintenance

Disconnecting, cleaning, or servicing should be handled with attention to the manual's electrical and safety warnings. The manual prohibits cleaning the appliance with a pressure washer or hose. For the gaskets, it recommends warm soapy water and warns against scraping them with knives or other sharp tools or using full-strength cleaning products. Clean glass with a mild glass cleaner; do not use citrus-based cleaners.

For interior surfaces, the manual recommends a mild baking soda and water solution to help reduce odour and says not to use harsh or abrasive cleaners. Clean plastic or powder-coated parts with warm soapy water, not stainless steel cleaners or similar solvents. Do not clean stainless steel with steel wool or abrasive products, and avoid detergents or degreasers containing chlorides or phosphates.

No maintenance interval is specified in the supplied material. The manual says routine care and maintenance procedures are not covered by True's warranty.

Troubleshooting

The supplied manual excerpt does not provide a model-specific reset procedure or a complete symptom-and-cause troubleshooting chart. It does explain that a short start delay for the compressor or evaporator fan can be normal after connection to power, including during an initial defrost event. A “dEF” display can also appear during an electronic-control defrost cycle, with a short delay before the temperature reading returns.

For service or installation assistance, the manual directs users to a qualified refrigeration technician and True's service-company locator. Do not use an extension cord or adapter plug to address a connection problem, and do not operate the appliance with a damaged power cord; the manual says a qualified technician should replace a damaged OEM cord with an OEM component.

Applications

The T-23-HC suits commercial kitchens that need upright, behind-the-door refrigerated storage for ingredients, packaged food, or prepared items. Its single-section footprint may suit a restaurant line, café, cafeteria, or other foodservice back-of-house area where staff need reach-in access and adjustable shelf positions. Check the stated dimensions, door swing, ventilation clearances, electrical rating, and the current capacity specification when planning where it will be placed.