Shipping Policy
We ship commercial kitchen equipment parts to all Canadian provinces and territories. Every order is shipped using the fastest and most reliable carrier available for your destination.
Our Shipping Partners
We partner with Canada's top carriers to ensure your parts arrive safely and on time. The optimal carrier is automatically selected for each order based on destination, package size, and delivery speed.
FedEx
Premium express and ground services with industry-leading tracking and delivery reliability.
UPS
Comprehensive ground and air services with guaranteed delivery times across Canada.
Purolator
Canada's leading courier with extensive domestic coverage and next-day delivery to most urban centres.
Canada Post
Coast-to-coast delivery including the most remote communities, PO boxes, and rural addresses.
Shipping Options
| Service | Estimated Delivery | Rate | Tracking |
|---|---|---|---|
Standard Shipping | 4–7 business days | Calculated at checkout | Included |
Express Shipping | 2–3 business days | Calculated at checkout | Included |
Shipping rates are determined by package weight, dimensions, and destination postal code. Exact rates are displayed during checkout before you complete your purchase.
Order Processing
Orders are typically processed within 1–2 business days of being placed. Processing includes verifying your order, picking and packing the items from our nearest warehouse, and generating shipping labels.
- Orders placed before 2:00 PM PST on business days are processed the same day when items are in stock.
- Orders placed on weekends or statutory holidays are processed the next business day.
- Backordered items may require additional processing time. You will be notified of any delays.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package in real time.
- Tracking information is also available in your PartHubz dashboard under My Orders.
- Tracking numbers may take up to 24 hours to become active after the carrier receives the package.
- If your tracking hasn't updated after 48 hours, contact us at [email protected].
Our Warehouses
PartHubz operates multiple warehouse locations across Canada to minimize delivery times and shipping costs. Orders are shipped from the warehouse closest to your delivery address.
Shipping Rates
All orders are subject to shipping charges. Rates are calculated based on the distance from our nearest warehouse to your delivery address, package weight, and dimensions.
PartHubz does not offer free shipping. Our competitive shipping rates reflect the actual cost of safe, reliable, and insured delivery of commercial kitchen equipment parts across Canada.
Delivery Coverage
All Canadian Provinces
We deliver to every province in Canada with standard and express shipping options available. Shipping times and rates vary by destination.
Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland & Labrador
Nova Scotia
Ontario
Prince Edward Island
Quebec
Saskatchewan
Northern Territories
We ship to the Northwest Territories, Nunavut, and Yukon. Due to remote locations, territory shipments are handled with separate billing and may require longer delivery times than standard provincial shipping.
NT
Northwest Territories
NU
Nunavut
YT
Yukon
For territory shipments, please contact us for a shipping quote before placing your order: [email protected] or 833-700-8006.
International Shipping
PartHubz primarily serves the Canadian market. For international shipping inquiries, please contact our team directly. We may be able to arrange international shipments on a case-by-case basis.
- All customs duties, import taxes, and brokerage fees are the buyer's responsibility.
- International shipments may be subject to delays due to customs clearance.
- PartHubz is not responsible for packages held, seized, or returned by customs authorities.
Contact us at [email protected] for international shipping quotes and availability.
Need Help with Shipping?
If you have questions about shipping, need a quote for a territory or international delivery, or are experiencing issues with a shipment, our support team is here to help.
Monday to Friday, 9:00 AM – 5:00 PM PST